This policy explains how inquiry information may be used when you contact Bodor about laser equipment, service, parts, or application support.
Inquiry forms may collect your name, company, email, phone, country or region, machine interest, and project notes. The website may also receive ordinary technical information needed to keep the service working.
Information is used to respond to quote requests, route service questions, prepare application discussions, and improve communication with industrial buyers. Project notes help the response team understand materials, thickness, output targets, and timing.
Information may be shared with appropriate Bodor teams or regional partners when needed to answer the request. Records may be retained for reasonable business follow-up, service history, and legal compliance.
You may ask for correction or removal of inquiry information where applicable. To protect the quality of support, service-related records may need to retain essential project context.